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Hotel accommodation airline passengers
European air passenger rights
Enforced break ground for passengers
Above the Clouds, should probably be boundless freedom. Unfortunately resigns and to be the case, that passengers despite much ambition to remain on the ground and thus do not enjoy the freedom celebrated. Überbuchungen, Delays and cancellations - Reasons, why passengers are left literally sit, There are many. The flight portal in a new window öffnenwww.fluege.de informed, what rights do passengers in the EU in such cases can assert.
Generally, that the airlines have to worry when not guarantee the promised departure for the passengers. This includes the supply of meals and drinks, and the provision of communication facilities. In special cases, the airline also to provide for Hotel Accommodation. Is the transport of a passenger due to overbooking or cancellation of the flight not possible, The airline is obliged to compensate the customer. This is done either in the form of an alternative transport to the destination or the refund of the ticket price with a possible free flight (http://www.fluege.de/Katalog/Rueckflug/Glossar-2556) for departure. Depending on the length of the flight, there is also a claim for damages between 250 and 600 Euro, However, when the action of "force majeure" is omitted. Since November 2009 can also be called for a delay of the departure of more than three hours, the payment of damages.
It occurs as, that while the passenger, but his luggage was being transported or is there to complain about damage to this. Also in this case, damages may be claimed, unless the complaint is within the deadlines.
More information:
in a new window open http://news.fluege.de/flugrecht/was-tun-bei-gepaeckverlust-annulierung-und-co-ihre-rechte-als-fluggast/10414.html
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in a new window öffnenlisa.neumann @ Unister media.de
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